Three offerings. One soul.

Our Agency, Technical Services and Community Learning are three peers that share one standard of work and one synchronised team.

OFFERING 01

Agency

Strategy, creative and communications for organisations that have something to say.

OFFERING 02

Technical Services

Secured hosting, technical support and infrastructure systems the work runs on.

OFFERING 03

Community Learning

Courses, cohorts and training that leave capability behind instead of a retainer.

HOW WE WORK

Four phases, and the last one is the point.

Every engagement is built to end. We work alongside your team rather than around them, and we measure the handover as carefully as the build.

01

Understand

We sit with your team, your constraints and your existing systems before proposing anything. Most briefs change in this phase, and that is the point.

02

Build

We build in the open, with your people in the room. Nothing is a black box you inherit at the end.

03

Optimise

We measure against what you said success was, then fix what missed — not what was easiest to fix.

04

Handover

Documentation, training and admin access transfer to you. The goal is that you need us less next year.

SERVICE STANDARDS

Five standards, on every brief.

These apply whether the work is a continental campaign or a single mailbox migration.

Reliable

What we commit to is what happens. Dates, scopes and costs hold.

Accessible

Everything we build can be used by everyone who needs it — that is a requirement, not a phase.

Valuable

Every line on an invoice maps to something you can point at afterwards.

Efficient

We use what you already own before we recommend buying anything.

Responsive

You get a human answer inside two working days, including the honest no.

Not sure which fits?

Tell us the brief. We will point you at the right offering — or tell you honestly that it is not us.

Stractiv8